Gorgias transforms customer service into profit centers with quick responses, automation, and centralized ticket management, enhancing the shopping experience. What is Gorgias? Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of their growth. Key Features and Services: • Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed • Get full customer context before answering, with order and conversation history • View, edit, and cancel Shopify orders without leaving the Gorgias customer view • Improve your support: Track team activity and support metrics on live dashboards • Instantly answer shopper questions with self-service menus — no agent required

Get more reviews from customers with mobile first submissions & unlimited requests. Use reviews across storefront, search & social.

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Klaviyo empowers B2C businesses to own their marketing and drive growth by building stronger customer relationships. Our intelligent B2C CRM unifies customer data from all sources into a single view, enabling brands to deliver truly personalized experiences across email, SMS, mobile push, and web. Leverage powerful segmentation, drag-and-drop automation builders, predictive analytics, and AI-driven insights specifically designed for the needs of e-commerce and direct-to-consumer brands. From abandoned cart recovery and welcome series to loyalty programs and targeted campaigns, Klaviyo helps businesses turn customer interactions into repeatable revenue and lasting loyalty. Connect your tech stack seamlessly and see measurable results faster.

Loop helps brands optimize operations across returns, post-purchase, and reverse logistics

Loop Subscriptions helps DTC brands to increase subscription revenue and reduce cancellations through our full-stack subscription management app. Easiest Customer Portal to reduce your subscription related support tickets Reduce your cancellations by keeping subscribers excited. Automated the whole process using if-then-else rules inside Loop flows. Handle payment failures like a pro using smart dunning system. Realize revenue from failed payments. Get more than 200+ mobile friendly widget designs. Use custom css to style your widgets whichever way you want. Configure subscription models unique to your business- We power all types of subscriptions models such as auto-ship, gift, prepaid and trial subscriptions.

Loox, a Shopify-exclusive app, gathers visual reviews, referrals, and user-generated content. Easily collect photo/video reviews, amplify social proof, and run a referral program for enhanced customer engagement. What is Loox? Loox is a social proof marketing platform that empowers over 100,000 Shopify and Shopify Plus merchants to grow their brands by turning real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. Key Features and Services: • Collect product reviews on auto-pilot with customized emails and review form • Offer customers a next-purchase discount for adding a photo or video to reviews • Beautiful widgets that match your brand including carousels, pop-ups, and badges • Sync reviews to Google Search, Google Shopping, Meta Shops, and more • Drive even more sales with one-click referrals and social proof upsells

MoEngage empowers businesses with omnichannel engagement. Leverage AI automation, behavioral insights, and dynamic personalization across mobile, web, email, SMS, push, and more. What is MoEngage? MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard Key Features and Services: • Customer Insights & Analytics: Provides comprehensive insights into customer behavior and preferences • Omnichannel Communication: Allows businesses to personalize and connect with customers across the most impactful channels • Customer Journey Orchestration: Helps in creating tailored customer experiences at every stage of the customer journey

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Turn customers into Superfans with Okendo. Our unified platform for reviews, referrals, loyalty, quizzes, and surveys, makes it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 17,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Soylent, and Oh Polly.

POPCOINS: Elevate loyalty and rewards. In-funnel integration boosts conversion rates. Vast network of businesses, deep analysis, customization, and extensive reward store enhance customer loyalty. What is POPCoins? POPcoins will boost your customer loyalty program with the best-in-class integration in your sales funnel, leading to high conversion rates. Key Features and Services: • Transform your customer loyalty strategy with Rewards tailored to your brand • Tech support to integrate & customise the program for deep in-funnel experience • Increase repeat purchases and engagement by integrating POPcoins to your store • Extensive reward store with offers on events, movies, OTT plans, travel & more • Access our comprehensive & rich customer base to acquire and retain customers