Loox

Loox is a customer review and star rating tool designed to help you build trust with shoppers by showing real reviews on your products. With this integration, you can display reviews and ratings directly inside your app using your Loox setup from Shopify.

Reviews appear in a familiar layout powered by Loox, including photos, star ratings, and written feedback. Star ratings also appear on product cards and pages, giving shoppers confidence as they browse.

The integration is designed to blend seamlessly with your brand and works automatically for each product in your catalog.

Use Cases

Here are some common ways merchants use the Loox integration:

1. Show Photo Reviews on Product Pages

Let shoppers browse real customer photos and feedback directly on your product detail pages — all styled to match your brand.

2. Highlight Star Ratings on Product Cards

Display star ratings and review counts on your product listings to boost credibility before customers even click in.

3. Encourage More Reviews

When shoppers see high-quality reviews (especially with photos), they’re more likely to leave one too. This drives ongoing engagement.

4. Self-Serve Configuration

Since Loox is fully configurable through the dashboard, you can update review displays, change design elements, or point to a new HTML file — all without needing a developer.

FAQ

Q: Why aren’t my reviews showing up in the app?

A: Make sure the HTML URL and store domain fields are filled out correctly in the Loox integration settings. If you’re unsure where to find these, check your Loox account or contact Loox support.

Q: Can I change how the reviews look?

A: Yes. You can customize the look using a stylesheet or by updating your Loox settings on Shopify. The app will reflect these changes automatically.

Q: Do I need to set up anything in Shopify for this to work?

A: You should have Loox installed and configured in your Shopify store. Once that’s done, just link your app using the Studio dashboard settings.

Q: Are the reviews product-specific?

A: Yes. Each product will show only the reviews related to it, pulled directly from your Loox setup.

Q: Can I use Loox with other rating apps?

A: Loox should be used on its own. Using multiple review tools at once may lead to conflicts or duplicate displays.

Q: Can I test this before going live?

A: Yes. You can preview the app with test products and confirm that reviews are displaying correctly before publishing.